“Your Hospital” · Main Branch

Good morning. Here is where the hospital stands.

Live position across revenue, wards, theatre, and payer risk. AskVyn has already reviewed overnight activity and surfaced three items that need attention today.

Net revenue, trailing 30 days

₦96.4M

▲ 8.2% vs prior 30 days

Outstanding patient debt

₦21.7M

▲ ₦1.4M aged past 120 days

Theatre utilisation, this week

82%

▲ 5 pts vs 4-week average

Bed occupancy, right now

44 / 56

ICU at 80%, watch capacity

Monthly net revenue₦ millions · last 10 months

Needs attention todayGenerated 06:58 by AskVyn

Implant missing for 09:30 hip replacement

The primary prosthesis is not in stock at this branch. Available at your second site, transfer time roughly 45 minutes. Initiate now or the slot is at risk.

Six HMO invoices drafted without authorisation codes

₦412,000 in claims would be rejected on submission. Cashiers have been flagged on each record before submit.

Paracetamol 500mg below reorder point

Fastest moving item in pharmacy. At current velocity, stock-out in roughly 3 days. A draft purchase order is waiting for approval.

Revenue by departmentTrailing 12 months · ₦ millions net

Records

Patients

The patient registry with wallet balance, debt position, and last visit inline. Select any row to open the full record; AskVyn is one click away on every page.

Patient	Payer	Wallet	Outstanding	Last visit	Flags
Fatima Abdullahi PT-07654 · F · 54	Private cash	₦6,500	₦0	3 days ago	3 care gaps
Chidi Nwachukwu PT-04201 · M · 47	Corporate · Delta Energy	₦45,000	₦285,000	2 weeks ago	Aged debt
Adaeze Okafor PT-04821 · F · 41	HMO · Sterling Health	₦0	₦0	Today	Good standing
Ibrahim Sule PT-11834 · M · 62	HMO lapsed	₦12,000	₦164,500	5 weeks ago	Coverage dispute
Modupe Folayan PT-01188 · F · 58	Private cash	₦120,000	₦0	Yesterday	High value
Olumide Bakare PT-09321 · M · 35	Private cash	₦18,000	₦0	Today	Post-op

Select a row to open the full patient record. Columns, filters, and views are configurable per role without code.

Revenue Intelligence

The management layer

AskVyn runs on top of the full billing ledger. It reads every charge line, watches concentration risk, and writes the leadership brief before the morning huddle.

Net revenue, 12 months

₦912.4M

Inpatient share

68.4%

₦624.1M

Outpatient share

31.6%

₦288.3M

Audited discounts

₦9.8M

1.1% of gross

Payer mixShare of net revenue

Top clinicians by billed revenue12 months

Clinician	Net revenue
Dr. A. Balogun Orthopaedics	₦104.6M
Dr. C. Eze General Surgery	₦88.1M
Dr. H. Danladi Obstetrics	₦79.4M
Dr. T. Oyelaran Family Medicine	₦58.2M
Dr. M. Okafor Cardiology	₦46.9M

Variance analysis

AskVyn drafts the same brief that lands in leadership inboxes at 07:00 each morning. Generate it to see the flags in the loaded data.

Theatre & Beds

Today's theatre list, pre-checked at 07:00

Every procedure is cross-checked against live inventory, anaesthesia rosters, and bed capacity before the first patient arrives. Select a row to open the full procedure record.

Theatre scheduleToday · Theatre 1 and 2

Time	Procedure	Surgeon	Status	Kit
08:00	Caesarean section	Dr. Danladi	Confirmed	Kit ready
09:30	Hip replacement	Dr. Balogun	At risk	Implant at second site
11:00	Appendectomy	Dr. Eze	Confirmed	Kit ready
13:30	Laparoscopy	Dr. Eze	Confirmed	Kit ready
15:00	Paediatric hernia repair	Dr. Adesina	Pending	Kit incomplete

Select a row to open the full procedure record.

Bed occupancyLive

Maternity

14/16

ICU / HDU

8/10

General ward

22/30

ICU at 80%. One bed is pre-reserved against neonatal risk on the 08:00 section.

Why the 07:00 check matters

A missing implant discovered when the surgeon is scrubbing in means a cancelled slot, a prepped patient sent home, and a wasted theatre hour. Discovered at 07:00, it is a 45 minute transfer. Same problem, different cost.

Billing Desk

Intelligence at the cashier, before submit

Claims get rejected weeks after submission because the check happens too late. Here it happens while the invoice is still a draft. Pick a patient scenario, then run the check.

Adaeze Okafor PT-04821 · INV-2026-0892

Draft

HMO patient · Authorisation code: not attached

Invoice total

₦27,700

Pre-submit checkNot run

The check reads the patient ledger, HMO rules, stock levels, and clinical history for this record. Nothing is submitted or changed; it advises the cashier.

Debt Recovery

Aged debt, ranked by what to do next

Not every debtor should get the same letter. AskVyn weighs the patient's history, wallet balance, and relationship value, then proposes a recovery approach for each account. You approve or change it.

Total outstanding

₦21.7M

Aged past 120 days

₦6.2M

31 accounts

Recovered this month

₦3.9M

Structured plans: 71% completion

Priority accountsRanked by recovery value and probability

Patient	Outstanding	Aged	Wallet	AskVyn recommendation
Chidi Nwachukwu PT-04201 · Corporate, Delta Energy Group	₦285,000	148 days	₦45,000	High-value relationship. Direct call from finance, structured plan, not automated reminders.
Folake Adeniran PT-09112 · Private cash, inpatient stay	₦1,045,000	268 days	₦0	Family committed to third-party settlement. Confirm in writing, set a dated milestone.
Ibrahim Sule PT-11834 · HMO lapsed mid-treatment	₦164,500	96 days	₦12,000	Coverage dispute, not refusal. Resubmit to HMO with corrected codes before pursuing the patient.

Records

HMOs & Payers

Every payer contract with volume, rejection rate, and renewal date in one view. The rejection numbers here are what the pre-submit check on the Billing Desk exists to fix.

Payer	Revenue, 12m	Share	Rejection rate	Renewal	Status
Sterling Health HMO HMO · authorisation codes required	₦146.0M	16.0%	6.8%	In 4 months	Renewal approaching
Crestline Assurance HMO HMO	₦100.4M	11.0%	2.9%	In 5 months	Renewal approaching
Delta Energy Group Corporate direct billing	₦91.2M	10.0%	1.2%	In 9 months	Healthy
NovaCare HMO HMO	₦63.9M	7.0%	3.4%	In 11 months	Healthy
Unity Shield HMO HMO · low volume	₦28.1M	3.1%	9.1%	In 2 months	Review contract
Private cash Direct patient payment	₦392.3M	43.0%	–	–	Not contracted

Since the pre-submit check went live, the rejection rate on new claims is down from 8.1% to 2.3%. Older claims worth ₦2.1M are queued for resubmission.

Activity

Vyn Platform

Preview

Platform

AskVyn Settings

AskVyn runs on your own AI account, not ours. You choose the provider, hold the key, control which data it can read, and own every prompt it runs. Every AI read and proposal is logged.

AI providerBring your own account

Anthropic

Claude models

Connected

OpenAI

GPT models

Available

Azure OpenAI

Enterprise tenancy

Available

Self-hosted

Your own endpoint

Available

API key

Model

Your hospital's data flows to your AI provider under your agreement with them, never through a VynCRM account. Swap providers at any time; prompts and data access rules carry over unchanged.

Prompt libraryEditable by your admins · triggers: record open, record events, schedule, on demand

Prompt	Runs for	Trigger	Status
Pre-submit invoice check Ledger, HMO rules, stock, care gaps	Cashiers	Invoice opened as draft	Enabled
Trigger Runs for Prompt text · your terminology, your thresholds You are assisting a hospital cashier reviewing a draft invoice. Check, in order: (1) HMO authorisation code present and valid for every code-required service; (2) outstanding patient debt against the 120-day policy, wallet balance first; (3) stock availability for every consumable line; (4) overdue investigations for chronic patients that are clinically indicated. Advise clearly. Never submit, change, or block the invoice yourself; the cashier decides.
Theatre morning briefing Kit vs inventory, anaesthesia, beds	Theatre coordinators	Daily at 07:00	Enabled
Trigger Runs for Prompt text Review today's theatre list. For each procedure, cross-check the kit requirements against live inventory at every site, confirm the anaesthesia assignment and pre-op status, and check post-operative bed availability for the expected recovery pathway. Flag anything that puts a slot at risk, with the concrete action and the time window left to take it.
Leadership brief Variance, concentration, anomalies	Management	Daily at 07:00	Enabled
Trigger Runs for Prompt text Write the morning brief for hospital leadership. Cover revenue against trend, department and payer concentration, discount anomalies, and any operational flag raised overnight. Lead with what changed and what needs a decision. Keep it under 200 words; leaders read this before 08:00.
Debt recovery advisor Recovery probability, plan structuring	Finance team	On demand per account	Enabled
Trigger Runs for Prompt text Assess this patient account for recovery. Weigh debt age, wallet balance, visit history, payer category, and lifetime value. Recommend one approach with a concrete plan. Where the patient relationship is valuable, prefer structured recovery over pressure. Present the plan as a proposal for the finance officer to approve, never act on the ledger yourself.

Data accessWhat AskVyn is allowed to read

Billing ledger

Invoices, payments, discounts

Inventory and pharmacy

Stock levels, velocity, reorder points

Theatre and bed schedule

Procedures, rosters, occupancy

Patient clinical history

Visits, investigations, care gaps

Every read is written to the audit log with the user, record, and prompt that triggered it.

Guardrails

Propose, then approve

AskVyn never writes to a record. It drafts; a named person approves.

Role-scoped answers

A cashier and a director asking the same question get answers scoped to their role.

Full audit trail

Question, answer, data read, and approvals, exportable.

Welcome to VynCRM, Hospital Edition

Good morning. Here is where the hospital stands.

Patients

The management layer

Today's theatre list, pre-checked at 07:00

Intelligence at the cashier, before submit

Aged debt, ranked by what to do next

HMOs & Payers

AskVyn Settings